Christiana Knais
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Unit 4.1 Use of business communication skills to generate solutions in specific situations
Unit Code 4.1: Description and Learning Outcomes
Unit Code 4.1: Use of business communication skills to generate solutions in specific situations
Multiple Choice 1 (Unit 4.1)
Multiple Choice 2 (Unit 4.1)
Unit 4.2 Address issues of equal opportunities
Unit Code 4.2: Description and Learning Outcomes
Unit Code 4.2: Address issues of equal opportunities
Matching Question 1 (Unit 4.2)
Multiple Choice 2 (Unit 4.2)
Unit 4.3 Improve code of conduct
Unit Code 4.3: Description and Learning Outcomes
Unit Code 4.3: Improve code of conduct
Multiple Choice 1 (Unit 4.3)
Multiple Choice 2 (Unit 4.3)
Unit 4.4 Use written communication skills to generate non-standard documents based on the needs of the reader and contribute to the improvement of written communication
Unit Code 4.4: Description and Learning Outcomes
Unit Code 4.4: Use written communication skills to generate non-standard documents based on the needs of the reader and contribute to the improvement of written communication
Multiple Choice 1 (Unit 4.4)
Multiple Choice 2 (Unit 4.4)
Unit 4.5 Design, plan, organise meetings and other events
Unit Code 4.5: Description and Learning Outcomes
Unit Code 4.5: Design, plan, organise meetings and other events
Multiple Choice 1 (Unit 4.5)
Sequence 2 (Unit 4.5)
Unit 4.6 Recommend Improvements to diary systems
Unit Code 4.6: Description and Learning Outcomes
Unit Code 4.6: Recommend Improvements to diary systems
Multiple Choice 1 (Unit 4.6)
Matching Question 2 (Unit 4.6)
Unit 4.7 Deliver, monitor and evaluate customer service to internal and external customers
Unit Code 4.7: Description and Learning Outcomes
Unit Code 4.7: Deliver, monitor and evaluate customer service to internal and external customers
Multiple Choice 1 (Unit 4.7)
Multiple Choice 2 (Unit 4.7)
Unit 4.8 using word processing software to produce non-routine high quality and attractive documents
Unit Code 4.8: Description and Learning Outcomes
Unit Code 4.8: Using word processing software to produce non-routine high quality and attractive documents
Sequence 1 (Unit 4.8)
Sequence 2 (Unit 4.8)
Unit 4.9 Using spreadsheets to produce non-routine complex sheets.
Unit Code 4.9: Description and Learning Outcomes
Unit Code 4.9: Using spreadsheets to produce non-routine complex sheets.
Multiple Choice 1 (Unit 4.9)
Multiple Choice 2 (Unit 4.9)
Unit 4.10 Using presentation software to produce non-routine complex presentations.
Unit Code 4.10: Description and Learning Outcomes
Unit Code 4.10: Using presentation software to produce non-routine complex presentations.
Multiple Choice 2 (Unit 4.10)
True or False 1 (Unit 4.10)
Unit 4.11 Use project management skills to accomplish implementation of a complex project with significant levels of risk
Unit Code 4.11: Description and Learning Outcomes
Unit Code 4.11: Use project management skills to accomplish implementation of a complex project with significant levels of risk
Multiple Choice 1 (Unit 4.11)
Multiple Choice 2 (Unit 4.11)
Unit 4.12 Possess the knowledge and skills to generate solutions to HR issues
Unit Code 4.12: Description and Learning Outcomes
Unit Code 4.12: Possess the knowledge and skills to generate solutions to HR issues
Matching Question 1 (Unit 4.12)
Multiple Choice 2 (Unit 4.12)
Unit 4.13 Deal verbally with key work tasks or complex discussions.
Unit Code 4.13: Description and Learning Outcomes
Unit Code 4.13: Deal verbally with key work tasks or complex discussions.
Matching Question 1 (Unit 4.12)
Multiple Choice 2 (Unit 4.12)
Unit 4.14 Produce written materials to deal with non-routine work tasks
Unit Code 4.14: Description and Learning Outcomes
Unit Code 4.14: Produce written materials to deal with non-routine work tasks
Multiple Choice 1 (Unit 4.14)
Multiple Choice 2 (Unit 4.14)
Unit 4.15 Use planning and time management skills to achieve own short term and long term objectives
Unit Code 4.15: Description and Learning Outcome
Unit Code 4.15: Use planning and time management skills to achieve own short term and long term objectives
Multiple Choice 1 (Unit 4.15)
Multiple Choice 2 (Unit 4.15)
Unit 4.16 Manage Office facilities
Unit Code 4.16: Description and Learning Outcome
Unit Code 4.16: Manage Office facilities
Multiple Choice 1 (Unit 4.16)
True or False 2 (Unit 4.16)
Unit 4.17 Generate solutions through teamwork, evaluate and improve the success of team working activity.
Unit Code 4.17: Description and Learning Outcome
Unit Code 4.17: Generate solutions through teamwork, evaluate and improve the success of team working activity
Multiple Choice 1 (Unit 4.17)
Multiple Choice 2 (Unit 4.17)
Unit 4.18 Exercise Self-Management in predictable situations and supervise the routine work of others
Unit Code 4.18: Description and Learning Outcome
Unit Code 4.18: Exercise Self-Management in predictable situations and supervise the routine work of others
Multiple Choice 1 (Unit 4.18)
Multiple Choice 2 (Unit 4.18)
Unit 4.19 Adopt behaviour and actions in accordance with cultural and diversity awareness
Unit Code 4.19: Description and Learning Outcome
Unit Code 4.19: Adopt behaviour and actions in accordance with cultural and diversity awareness
Multiple Choice 1 (Unit 4.19)
Multiple Choice 2 (Unit 4.19)
Unit 4.20 Development of a positive image of self and the organisation
Unit Code 4.20: Description and Learning Outcome
Unit Code 4.20: Development of a positive image of self and the organisation
Matching Question 1 (Unit 4.20)
True or False 2 (Unit 4.20)
Unit 4.21 Demonstrate knowledge of law to generate solutions to possible issues
Unit Code 4.21: Description and Learning Outcome
Unit Code 4.21: Demonstrate knowledge of law to generate solutions to possible issues
Matching Question 1 (Unit 4.21)
Multiple Choice 2 (Unit 4.21)
Unit 4.22 Manage calls for tenders
Unit Code 4.22: Description and Learning Outcome
Unit Code 4.22: Manage calls for tenders
True or False 1 (Unit 4.22)
True or False 2 (Unit 4.22)
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