ePubEditor: Eupa Next Level 3

Christiana Knais

Score:

Cover
Unit 3.1 Use of office equipment to carry out tasks and to solve routine problems.

Unit 3.2 Use of appropriate business communication skills for selected audiences and intended outcomes

Unit 3.3 Use telephone techniques effectively in accordance with organizational rules and procedures-effective telephone handling

Unit 3.4 Explain and apply the code of conduct in a variety of situations

Unit 3.5 Build and improve working relationships

Unit 3.6 Use written communication skills to produce non-routine documents based on specific instructions

Unit 3.7 Use filing skills to design and maintain a filing system given specific instructions

Unit 3.8 Select and apply database tools to collect and organise information in a database

Unit 3.9 Perform more complex / accounting/ financial transactions

Unit 3.10 Organise business travel and accommodation arrangements

Unit 3.11 Plan, organise and support meetings and recommend improvements to the procedures

Unit 3.12 Diary Systems

Unit 3.13 Be able to serve customers in accordance with organisational principles

Unit 3.14 Using word processing software to produce non-routine documents

Unit 3.15 Using spreadsheets to produce non-routine sheets

Unit 3.16 Using presentation software to produce non-routine presentations

Unit 3.17 Using Internet to accomplish tasks using different techniques and tools

Unit 3.18 Using email to accomplish tasks (such as complex emails or instant messaging)

Unit 3.19 Use electronic database skills to accomplish synchronization between devices

Unit 3.20 Use social media to promote the organization and its activities

Unit 3.21 Use project management skills to accomplish implementation of a low-risk simple project

Unit 3.22 Possess the knowledge and skills to accomplish basic tasks related to HR issues

Unit 3.23 Apply a range of basic numerical skills

Unit 3.24 Deal verbally with key work tasks or routine discussions

Unit 3.25 Produce written materials to deal with routine work tasks

Unit 3.26 Use planning skills to accomplish tasks to agreed deadlines

Unit 3.27 Use teamwork principles to accomplish group tasks

Unit 3.28 Evaluate own work according to agreed criteria

Unit 3.29 Understand, follow and apply individual rights and responsibilities

Unit 3.30 Understand the communication of the organization's missions, values and vision

Unit 3.31: Support Environmental Sustainability

Unit 3.32: Implementation of Corporate Social Responsibility (CSR) activities

Unit 3.33 Understand cultural and diversity awareness

Unit 3.34 Demonstrate multi-tasking skills

Unit 3.35 Presenting a positive image of self and the organisation through adaptation of behaviour.