ePubEditor: Eupa Next Level 2

Christiana Knais

Score:

Cover
Unit 2.1 Handle the mail

Unit 2.2 Handle the stock

Unit 2.3 Use of office equipment to carry out simple tasks including simple troubleshooting

Unit 2.4 Use of business communication skills clearly and effectively

Unit 2.5 Use telephone techniques effectively

Unit 2.6 Understand and apply code of conduct according to organizational principles

Unit 2.7 Recall and apply key principles of good relationships with customers, external stakeholders and colleagues in a clear and effective way

Unit 2.8 Use written communication skills to produce a variety of routine business documents

Unit 2.9 Use filing skills to maintain an established system

Unit 2.10 Interpret routine business documents

Unit 2.11 Use basic database skills to enter information in a database

Unit 2.12 Perform Routine Business Transactions

Unit 2.13 Recommend business travel and accommodation arrangements and prepare relevant documentation

Unit 2.14 Prepare for a routine meeting (including meeting documentation)

Unit 2.15 Use diary systems for routine business purposes

Unit 2.16 Handle visitors and customers with professionalism

Unit 2.17 Use word processing software to produce simple routine documents

Unit 2.18 Using Spreadsheets to produce simple routine sheets

Unit 2.19 Use Presentation Software to produce simple routine presentations

Unit 2.20 Use the Internet to carry out simple tasks

Unit 2.21 Using email to carry out simple tasks

Unit 2.22 Make basic mathematical calculations